WaterTex Pools has serviced our pools twice recently. Matt was very efficient, professional and trustworthy. Communication was excellent throughout the process, and I would not hesitate to call them again or recommend Water Tex to someone that needs fast, reliable and honest service.
Jason was amazing. Truly helped me understand the issues and told me how to continue to care for the pool. He broke everything down for me to understand easily. Will definitely keep using them. I have found a my forever pool company! I highly recommend this company, and Jason specifically!! What an amazing company!!!
Was very happy with my pool repair. My system was old and not generating enough water circulation and sweeper not working right. I just knew I needed a new system. Jason came and fixed it very promptly. New system would have been $1000’s but he fixed and said I should get a few more years out of it. Also I had wrong sweeper. Suggested a cheaper one that I had before and he was right. They know their stuff and we’re honest. If someone is not honest, I would give 1 star and let you know. Honesty is very high in my standards.
We have used WaterTex Pools several times. Each time has been quality work and great communication. It's amazing to get such a reputable company available through my home warranty (Fidelity). Jason's detailed documentation for the issues and repairs are rare to find from service companies these days. I would use WaterTex with or without a home warranty plan. They are one of the rare honest repair companies you can depend on.
Water Tex Pools was prompt, knowledgeable and professional installing a new Salt System for our pool. John was quick to respond to our request for a quote and scheduling was very quick. Our Technician Jason was excellent. Very knowledgeable and helpful. He did a nice and clean installation and made sure all of our questions were answered. Would highly recommend Water Tex Pools!