Testimonials & Reviews

“Water Tex replaced the mastic around our pool. Excellent job. Adam, the technician was super nice and professional. We could not be more pleased. Fair price, in fact better than others quoted. Will definitely call them again.”

“Matt my technician was wonderful. He was courteous, knowledgeable and great at communicating. Much appreciated! And the owner, Jason was extremely flexible and understanding when I needed it. I would most definitely request them again. Thanks !”

“Jason was quick to diagnose and fix the issue. He was great to chat with. He ensured that everything is working well before he left. I would hire them again even if I am not going through my warranty company.”

“Jasen and Whit were on time, courteous, professional, and knowledgeable. DE filter clean was service performed. Prices are unmatched. I will definately be calling WaterTex for any and all of my future pool needs. Thank you WaterTex.”

“These guys always do a good job for us. They give a honest diagnosis and they get the job done as expected with no surprise charges. They are now on my speed dial list for pool repairs.”

“The service was fast response, the technician was so patient with all my questions. My repair was diagnosed and repaired so quick! I have called them out more than once and each time the technician was fast, courteous and kind.”

“Water tex is #1 in this part of the world in my opinion! We have a Fidelity Home Coverage Plan and I always make sure Water Tex is the only pool Company they call for our pool.. Thanks, folks.. floyd, Flower Mound tx.”

“Excellent customer service! Jason was assigned to me on a warranty claim to fix my spa. This man knows his stuff and is very straight forward in his assessments. Did I mention he was the 3rd opinion and the first one to be able to demonstrate a solution? Highly recommend - 5/5 stars.”

“We needed structural repairs + equipment replacements for our pool. We preferred to go through one company to manage the work. WaterTex proved to be the most trustworthy and professional. Jason from WaterTex was able to walk me through the recommendations for products across manufactures and how the process would go for a job with multiple asks. For new and existing pool owners, be sure to check out WaterTex for your pool needs!”

“WaterTex Pools has serviced our pools twice recently. Matt was very efficient, professional and trustworthy. Communication was excellent throughout the process, and I would not hesitate to call them again or recommend Water Tex to someone that needs fast, reliable and honest service.”

“Jason at Water Tex was great to work with. Our pool was inoperable due to a broken remote. Jason automates our pool within 48 hours of my initial call. He went the extra mile to make sure that all the little details worked and would be perfect for us. Highly recommend Water Tex!”

“Watertex pool service did a great job .They were very informative in communicating the issue and even helped to explain how to perform future preventitive maintenance. The tech William was prompt and proffesional. Im so glad they work with my home warranty company , but either way they are going to be called in the future. Most people only post with negative reviews when their upset , remember that ....Call them they are good”

“Jason and his team are exceptional. Fair and honest about what needs to be done. These guys are setting standards in the industry. We purchased our home in December without any prior knowledge of pools and they have been on speed dial ever since!”

“After the freeze in February, it was difficult to find a service that could repair our equipment...until Water Tex! The communication was the best, letting us know the status of parts, service calls, etc. Jason replaced our equipment and was so professional and caring. I will definitely use them for all future pool work!”

“We have worked with several pool companies in the last several years, but we find WaterTex to be outstanding in several ways. They are exceptionally responsive and informative, as well as skilled in diagnostics and solutions to the problem at hand. Always friendly, professional, and willing to explain and enlighten us -- which translates to us being treated with respect. We sincerely thank you and look forward to working with you in the future. Linda & David Marshall”

“Knowledgeable, professional, responsive, quick, clean, tidy, and exceptional. These are only a few words that describe my interaction and service from WaterTex Pools. 5 of 5 stars! Would recommend to a friend, client, or stranger! Thank you for the perfect work and experience Jason.”

“The service and parts worked perfect. The new booster pump and timer will be more efficient for the future. Matt was very professional and helped us immensely in helping resolve the claim with the warranty. The price was competitive and they followed up to the service provided. I will recommend them whenever possible !”

“Jason came out to the house to change a failed pump motor. I was expecting a call saying that they were not showing due to weather. It was raining and there was a lot of lightning in the area. He showed up, got the job done, and did not complain once. This is the best experience I have had with a pool company. Very pleasant and very informative. I would recommend them to anyone, and I would like to nominate Jason for Sargent.”

“This company is a blessing to deal with. We have home warranty and they respond very promptly. They keep you up to date with dispatching a tech and even where the tech is along the way. Thank you guys so much for your help.”

“Jason was amazing. Truly helped me understand the issues and told me how to continue to care for the pool. He broke everything down for me to understand easily. Will definitely keep using them. I have found a my forever pool company! I highly recommend this company, and Jason specifically!! What an amazing company!!!”

“First of all I love that the appointment was scheduled for a Saturday and the time window was 8-12 with a text letting me know he was on his way and another that let me see exactly where he was on his route here. He arrived at 9 and was very professional & definitely knowledgeable answering all my questions. He took care of the repair quickly and efficiently. I’ve definitely saved his contact info & will be referring him to people in my neighborhood.”

“Freezing weather on the way, Sunday morning and they came out did a great job at getting pool running and gave us upfront pricing before anything, I would recommend their service all day long. Thank you Jason for saving the day and prevent freezing pipes.”

“Jason was awesome. To start with, he was very flexible with scheduling to accommodate my work schedule. Once he arrived, he quickly diagnosed the problem, and completed the repairs as soon as they were approved by my warranty company. Finally, he provided me with some very helpful advice for getting my pool condition back on track.”

“I was referred WaterTex through my home warranty company. I was called by one of their technicians and set up an appointment. Our appointment was easy to set up and they were able to come by sooner than respected. Even tho the weather was raining and cold at the time of the appointment, they showed up and completed the service. I love the punctuality, honesty and diligence. I will definitely call them back for any of my pool service needs. Thank you!! Juan Carlos Salazar Burleson Tx.”

“I google this company and wasn't for sure how the services would be. But Jason and his team came and did a great job. They were friendly, professional and punctual. My pool looks like a clear diamond. Thanks WaterTex. You have a customer for life.”

“I have dealt with a few pool companies and Watertex tops the charts! What an amazing company and owner! If you want or need something done for your pool DO NOT waste your time with other companies! Absolutely reasonable prices, kind and courteous, hard working and excellent service. There is no way I would use anyone else!!!! I can’t say enough!!!”

“Call these guys for responsive professional service done right. Their industry knowledge is evident the moment you meet but most of all you'll appreciate how respectful they are of your property and equipment. You'll feel confident that you're getting the right work done for the right price without worrying that they'll create a mess in the process. As a Realtor my reputation is on the line when I refer a contractor, these guys have been my only pool reference for years and they always make my customers happy.”

“My home warranty dispatched my failing filter unit to Watertex. Matt was very efficient and professional, even with parts shortages he was back the next day installed the new unit and left it better than he found it. I highly recommend this company and especially Matt”

“Jason worked efficiently and quickly as usual. He asked if there were any questions before leaving. John asked what parts were needed so he could make sure they would be on the truck. He also worked with us to get a time and day that would work with us. Five stars for both Jason and John, on this job and previous jobs.”

“WaterTex.... OH MY GREATNESS!!! This company has gone ABOVE and have continued to go BEYOND my expectations!!!! Seriously, I have ridiculously high standards for EVERYTHING and this company still exceeds them. We bought a new house with a pool that was basically a septic tank and this company, has completely transformed it. They continue to help service our pool, check on it and advise us on what to do even though we live outside of their service area. They have been so thorough and transparent and we are so INCREDIBLY grateful for this company.”

“Jason always takes the time to explain what's going wrong with my system and how to keep it running well in the future. He is always patient with all of my questions and answers them thoroughly. They are a trustworthy company that is quick to respond to service requests.”

“Great communication and flexibility during an ice storm. The work was through a home warranty program that WaterTex handled directly to ensure everything was covered. I had them do additional work as well and pride was taken to make sure it was done and looked right. WaterTex has earned an opportunity for future work as I’m sure their bid would be competitive.”

“We are new to the pool community and called our warranty company because we thought our pump wasnt working. They set us up with WaterTex Pools and they were awesome. I got a call right away. He was able to come much sooner so I was really happy about this. He came to find out it was something we were doing wrong. He was very patient with us and told us step by step what we needed to do and taught us how to service our pool. I will use them again for sure.”

“I found Watertex Pool Service through my home warranty and I am so glad! We purchased a house that needed a few tweaks and updating with the pool equipment. Jason has helped us get our pool equipment in tiptop shape! He’s incredibly responsive and provides excellent guidance. Highly recommend!”

“I was very pleased with how they kept in contact with you and about when they would be there. They actually showed up when they said that they would. Payton was very professional and helpful about explaining what was wrong and he fixed it. I have had bad experiences with other pool repair contractors but working with Water Tex was a very good experience! Thumbs up all the way 👍!”

“Fantastic service, great people. I had these guys out to my home for a warranty repair request. Jason took his time and was very meticulous in identifying the root cause of issues with my pool. Two hours later, he had identified several things that needed attention. It seems that similar pool contractors may rush a bit to find one thing to key on. Not Jason. Slow and steady. As a result, my pool is completely 'tuned up' and ready for the summer ahead. Can't say more good things about this company, their people and their work ethic. Highest recommendation. Kudos.”