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Leading Pool Equipment Repair Specialists in Dallas-Fort Worth

If you're looking for high-quality pool equipment repair services in the Dallas and Fort Worth area, WaterTex Pools is the company for you. We take pride in providing our customers with the best possible service and products available. It’s safe to say our team of experienced professionals is passionate about keeping your swimming pool in top condition.

We offer a wide range of services, including equipment repair, pool heater repair, and drain and cleaning services. No matter what type of problem you're experiencing with your pool, we have the knowledge and experience to get it fixed quickly and efficiently. We also offer a wide selection of high-quality pool products, so you can rest assured that you're getting the best possible value for your money.

We offer a specialized pool service that ranges from repairing equipment to installing it. Whether it's a big pool in your backyard or something small and private, we'll help you get exactly what you need. Our professional workers can also do any maintenance or repair work that may be needed on the pool equipment.

Being the best pool company in Dallas, we offer our swimming pool equipment at affordable prices. Whether you need your pool heater repaired or other essential equipment, we have you covered. Our technicians are dedicated to providing quick and efficient pool repair that will keep your pool running smoothly all season long.

4.6
Based on 163 reviews
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Bill Taylor
18:52 08 Sep 25
WaterTex has responded to two home warranty claims. They are professional and repairs are completed quickly with no issues. Payton was a pleasure to work with.
K Rod
01:28 15 Aug 25
My home warranty company sent them out to repair my whirlpool. I only gave two stars because I feel they have great communication, everything else left much to be desired. I feel the technician that came to my home tried to sabotage my claim by giving false information. Then he proceeded to request and take a payment because of a rescheduled time. Good thing I will never have need of them again nor want their services. I wouldn’t recommend them if anyone asked me for a referral.
Use at your own risk and discretion
VICTORIA CHAMBERS
16:59 25 Jul 25
DO NOT DO BUSINESS WITH. HWA sent out watertex pools for a small leak in a union kit for a Hayward North Star. The technician arrived, spun the cap and told the home warranty company that is was “cosmetic/normal wear and tear” and that we needed a brand new pump. HWA denied the claim. WaterTex then sent us an estimate for $3714.54 a new pump on the side. Back up to them charging us $85 to even come out….. we had to pay that prior. Knowing full well that we didn’t need a new pump since ours was operating fine we contacted OUR OWN company to come out. The tech we hired actually took the skew number and info off the pump to see if he could find a new union kit and he was able to, but stated he wanted to take it apart to make sure the new part was needed. Once our tech got into the pipe itself he found that the O ring had slipped down causing the cap not to tighten. He reseated the O ring, tightened the cap that watertex claimed/reported was stripped……. and the part is no longer leaking and operating fine. When I wrote a review on WaterTex about what had happened a man named JOHN called me back. He then told me that the repair the technician of my own did won’t last….. not sure how he can see the future but apparently he thinks he can….. I became upset when he demanded that the exact part we found off the sku and model number was not the right part and that there is NO WAY in the world anyone could ever get the part needed for this pump. The part we found with 112 in stock, matched the exact sku/model number on the actual pump itself, however JOHN started shouting when I responded that that’s a mute point because that part wasn’t needed anyway that the O ring had to be reseated for the cap to go back on…..

Bottom line the watertex tech never even looked inside the pipe to see the O ring had slipped down. All he did was spin it and say nope, you need a new pump…..They submitted information to the warranty company so the claim would be denied basically blaming us for stripping a part that can’t be stripped because it has no threads…..then when I asked for the $85 back because I was told something that wasn’t true, he said I was being irrational and told me that there was no way on earth that the repair that was done would last.

Anyway, save yourself a headache. They work with these warranty companies to see if they can get us to pay for new pumps and thousands of dollars and when we won’t they will call and threaten to sue you for defamation for calling them out on it. Do yourself a favor and click on the lowest one star reviews on Google and read, this is NOT the first time. All we wanted was the $85 back and for them to admit they didn’t even take the time to look at what was wrong before submitting information to the warranty company to get our claim denied. But now we have to go this route and leave a review so other people don’t have to go through it too. Sorry not sorry. Bad business is bad business.
Daniel Cabal
19:46 23 Jul 25
We hired WaterTex Pools to come examine a faulty piece of equipment, and WaterTex Pools exceeded my expectations. They identified the cause and fixed it at a great price. Then, when a subsequent fault happened with the part they'd fixed (possibly our pool time's fault, not WaterTex's fault), they drove out very promptly and fixed it at no charge, despite me asking what I owed them.

This is the "gold school" way of doing business, and it's how you earn happy customers for life.

Thank you for the excellent service, Jason and WaterTex! I truly feel I got more than I paid for!
NHIEM TA
18:53 04 Apr 25
Payton was awesome! He is knowledgeable and very courteous young man. He explained to us the process while he was doing the work.
Randy Fellers
20:41 27 Mar 25
Matt was great, very efficient and professional. Work was done promptly and thoroughly. I found a great company to do my pool service needs. Glad I found them!
Camden’s Horology
02:23 28 Feb 25
I have a Fidelity Home Warranty, and WaterTex Pools was one of their vendors, for when I recently had a pool heating and pump issue. Matt with WaterTex came out and was very respectful, flexible, and reasonable to deal with. They were very quick on coming out for the initial quote analysis, super quick on ordering parts, and even quicker on the install. Truly, I was shocked. With my warranty, I've had to use it for AC and electrical issues so far too; the experience has been horrible both of those times, bad enough that WaterTex & Matt truly stood out, providing a great experience, and I felt compelled to leave a glowing review. Deal with them in confidence!
Eliseo Calderón
22:09 17 Feb 25
I recently had the pleasure of working with a fantastic pool controller equipment installation service, and I couldn't be more impressed. From start to finish, the entire experience was seamless and professional.

The tehnician arrived on time and was extremely knowledgeable about all the equipment being installed. They took the time to explain each step of the process, ensuring that I understood the functionality of the equipment and how it would optimize the performance of my pool. Their expertise was evident, and they made sure everything was set up correctly, testing each component thoroughly.

Not only was the installation efficient, but the technician was also courteous and respectful of my property, taking great care to minimize disruption. They even cleaned up after themselves, leaving no mess behind.

What stood out most was their attention to detail. They ensured that every part of the installation was working perfectly before leaving and provided clear instructions for maintenance and future care.

Overall, the service was outstanding, and I am confident that my pool equipment will run smoothly for years to come. I highly recommend this company to anyone in need of pool equipment installation—they truly exceed expectations!
Brigitte Kinser
21:22 17 Feb 25
Worst service ever. Never will use this company again. I had a second company the found the problem right away. You all reported the pump problem like water in motor your technician never opened the pump. This is why my warranty company did not pay for they pump
The damage was not water or moisture in the motor
It was wear and tear
You company is not ever coming to my house ever
Thank you
Douglas Frakes
00:07 24 Sep 24
Matt came to our home, diagnosed the problem, changed out our pool pump and did a fantastic job. He had our new pump installed and working within 30 minutes. I'd like point-out that what we were charged by WaterTex Pools was very reasonable. Thank you for a job well done!
Jason is a straight up guy. Very professional, friendly, and informative. He is not looking to keep you stupid. He has installed new equipment for me on two separate occasions. He took the time answering questions in a concise and understandable way. That is greatly appreciated. I am pleased with his work. Will contact them for future services.
Update- 8/8/23
Once again have to express my gratitude to WaterTex for another great job. I was having an issue the booster pump. Payton came out assessed the pump. Had to be replaced. He was friendly and professional. He arrived on time, we talked about the issues we were having and he got to it. All of this equipment I believe is 20+ years old and do not believe it was well maintained by previous owners. These guys are as honest as days is long. You may not like what they have to say but they shoot you straight. I appreciate that. Great job. Highly recommend.
Rob Knoeck
23:17 28 Nov 22
WaterTex Pools has serviced our pools twice recently. Matt was very efficient, professional and trustworthy. Communication was excellent throughout the process, and I would not hesitate to call them again or recommend Water Tex to someone that needs fast, reliable and honest service.
Torey Reyes
19:49 11 Nov 22
Jason was amazing. Truly helped me understand the issues and told me how to continue to care for the pool. He broke everything down for me to understand easily. Will definitely keep using them. I have found a my forever pool company! I highly recommend this company, and Jason specifically!! What an amazing company!!!
Tammy Moore
14:13 06 Oct 22
Was very happy with my pool repair. My system was old and not generating enough water circulation and sweeper not working right. I just knew I needed a new system. Jason came and fixed it very promptly. New system would have been $1000’s but he fixed and said I should get a few more years out of it. Also I had wrong sweeper. Suggested a cheaper one that I had before and he was right. They know their stuff and we’re honest. If someone is not honest, I would give 1 star and let you know. Honesty is very high in my standards.
Dianna W
06:24 20 Sep 22
We have used WaterTex Pools several times. Each time has been quality work and great communication. It's amazing to get such a reputable company available through my home warranty (Fidelity). Jason's detailed documentation for the issues and repairs are rare to find from service companies these days. I would use WaterTex with or without a home warranty plan. They are one of the rare honest repair companies you can depend on.
Connie Locke
17:51 06 Jul 22
Water Tex Pools was prompt, knowledgeable and professional installing a new Salt System for our pool. John was quick to respond to our request for a quote and scheduling was very quick. Our Technician Jason was excellent. Very knowledgeable and helpful. He did a nice and clean installation and made sure all of our questions were answered. Would highly recommend Water Tex Pools!

About WaterTex Pools

With over 22 years of experience in the field, WaterTex Pools is your pool equipment repair specialist. With our advanced knowledge of swimming pool pumps, filters, plumbing, electrical, salt water systems, automation and heaters, we are your one stop pool & spa service provider. WaterTex Pools is fully licensed and insured. Our technicians work on all brands and models. Our ongoing commitment to training keeps us current on upcoming changes in the industry. With over 42,000 pool service calls completed, you can be confident we have a repair or cleaning solution for you.

Your Premier Pool and Spa Service Provider in Dallas-Fort Worth

About Us

We are family owned and operated and our commitment to integrity means that when you hire WaterTex Pools, we show up as scheduled and give you the quality of service your hard earned money deserves.

Equipment Repair

With over 22 years of experience and over 42,000 service calls completed, WaterTex Pools is your pool equipment repair specialist with extensive knowledge of swimming pool pumps, filters, plumbing, electrical, salt water systems, automation and heaters.

Pool Automation

Tired of the hassle of manually switching valves, lights, heaters and more? Let us put the joy back into your pool experience! With our pool automation services, we can have you controlling everything from your phone and you can even set schedules!

We Specialize in Pool Equipment Repair

When it comes to keeping your pool in top condition, nothing is more important than getting quality pool equipment repair from a reputable provider. We have 22 years of experience working with pools and water features of all shapes and sizes. Whether you need your residential or commercial swimming pool fixed up, we can help you get the results that you need.

Some of the different services that our team offers include:

  • Filter cleaning
  • Pump repairs and maintenance
  • Pool heater installation, service, and repairs
  • Heater replacements and installations
  • Pool Automation
  • Green to Clean
  • And much more!

At our company, we only use high-quality parts, as well as the latest tools and technology, to ensure that your pool equipment is repaired correctly the first time. We understand that your pool is a major investment, and we want to help you keep it in the best condition possible for as long as possible.

If you are interested in learning more about our services or if you would like to schedule a consultation with one of our experts, please contact us today. We look forward to working with you soon!

Call Us! 817-779-8006

We Provide The Most Affordable Pool Heater Repair in Dallas

If you own a swimming pool, then it's likely that you rely on your trusty pool heater to keep the water at the perfect temperature all year long. If something goes wrong with your pool heater and it stops working properly, then you may find yourself needing professional help from a reliable repair service. We offer affordable pool heater repairs to homeowners throughout Dallas and the surrounding areas.

At WaterTex, we have 22 years of experience providing quality repairs and maintenance services for residential swimming pools. We understand how important it is to have a fully functioning pool heater so that you can enjoy all of your favorite pool activities in comfort. When you hire our team for pool repair DFW residents love, you can rest assured knowing that your pool heater will be repaired quickly and properly.

Since we offer some of the best DFW pool services, we are dedicated to providing the best pool heater repair in Dallas and Fort Worth. We use only high-quality materials and state-of-the-art equipment when working on your pool heater, so you can rest assured that your system is in good hands. Plus, our team of experienced technicians will walk you through every step of the repair process and answer any questions that you may have along the way.

If you're having problems with your pool heater or simply want to make sure that it is running smoothly, contact the professionals at our pool company today. We'll work hard to get your swimming pool back in tip top shape so that you can enjoy every second of your time in the water! To learn more about our services, please give us a call today!

5-Star Pool Repair Dallas

Call Us If You Need The Best Pool Pump Repair

Your pool is a place where you can relax and enjoy spending time with your family and friends. It’s a place to make memories that will last a lifetime, but for your pool to be a source of enjoyment, it needs to be well-maintained. This includes regular equipment maintenance, repairing plumbing leaks, and making sure the pump is functioning properly.

If you’re having problems with your pool pump, it’s important to call a professional for help. Our specialists offer the best pool pump repair in the Dallas area. We can also repair your gas heaters and other pool equipment, alongside providing you the ideal pool filters for your swimming pool. We have 22 years of experience in repairing and maintaining pools, so you can rest assured that your pool is in good hands.

We pride ourselves on providing superior pool pump repair to our customers. Our licensed technicians are trained and experienced in repairing all types of pool pumps, ensuring that you will receive the prompt, high-quality care you deserve.

Whether your pump needs a minor repair or you need a full replacement of your pump, our specialized DFW pool services can handle it. We complete every job quickly and efficiently while maintaining the highest quality standards in the industry. No matter how big or small your pool pump needs are, trust our company to get the job done right. Contact us today to learn more about our pool repair services and to schedule an appointment! One of our customer service representatives will be more than happy to answer any questions that you may have.

Fort Worth Pool Repair

We Specialize in Pool Equipment Installation

When it comes to the installation of pool equipment, you have to have the required skills and knowledge. Even if you think that you can manage to install the equipment on your own, there is a higher chance that you will end up causing more damage than good. This is why we always advise our clients to let the professionals handle these tasks. We have been in this industry for many years now, and we are confident that we can also help you with your pool equipment installation needs.

There are numerous benefits that you will be able to enjoy when you get us to install your pool equipment. For starters, we have a team of highly experienced and qualified technicians who have been doing this for many years, which means that they know exactly what needs to be done. They will also be able to identify any potential problems that might arise during the installation process and take the necessary measures to avoid them.

Another benefit of working with us is that we use only the highest quality products and materials for our installations. We also offer a wide range of services, which means that you will be able to find one that best suits your specific needs and requirements.

If you are looking for a reliable company to install your pool equipment, then we are it. Contact us today and let us help take care of this task for you so that you can enjoy your swimming pool without having to worry about its maintenance. We guarantee that you will not be disappointed by our superior pool service!

Call Us! 817-779-8006

For the Best Pool Equipment Installation in Dallas, Give Us a Call Today!

We are dedicated to providing the best pool maintenance services for our customers. We focus on installing and maintaining your swimming pool equipment so that you can have a safe and enjoyable swimming experience all year round.

Our experience combined with our reliable customer service has made our company one of Dallas’ most trusted names when it comes to swimming pool maintenance and equipment installation. If you are looking for pool repair DFW residents trust, then look no further than WaterTex Pools. To learn more about our services, please give us a call today! We look forward to answering any questions that you have and helping you with your next pool repair project!