Testimonials for WaterTex Pools Service
We Just Love Our Customers!
"I have used WaterTex Pools and now will not use anyone else. My pump stopped working. I don't know anything about pool stuff but how to swim. I contacted them and they came out the next day. Turns out a bad motor that they warranted from Hayward. They were honest and professional. Being uncomfortable about the pool stuff, I felt at ease when they were all done.
Some time later my pump stopped. I contacted them and they had a full schedule. They said they could walk me through a test, which we did on the phone right then, turns out a pebble was stuck in the propeller. It worked, they came out the next day to make sure it was nothing else. He didn't even charge me! Good service is hard to come by, but WaterTex are now my pool guys."
"I had my pool light replaced and my DE filter clean done by WaterTex Pools, it was easy to schedule and the technician arrived on time. The work was completed without any issues. I would call them again for any future work."
"Fifteen years ago, we purchased our current home. The home came with a large in-ground swimming pool, equipped with pump, filter, heater and a 250 gal propane tank. We had never before owned a swimming pool, so the learning period was quite lengthy. The previous owners were using a commercial service that was quite expensive. That service, while they come weekly to clean the return baskets for an average of 5-10 minutes, never really checked the equipment or other aspects of proper maintenance, which over time, resulted in some very expensive repairs.
After a couple of years, we discontinued that service and switched. It was obvious from his first visit that they were highly skilled and extremely knowledgeable. I learned rather quickly that owning such a pool, while enjoyable in summer weather, required a great deal of knowledge and expertise. They have responded every time and taken great care regardless of whether it was just matter of cleaning the filter, or equipment malfunction. They also take time to fully explain, in terms I can understand, how all the equipment functions and what to do in an emergency situation until he can get here..
There is more to just using and depending on WaterTex Pools expertise. We have found them to be a very kind, understanding, patient, reliable and friendly. As I mentioned, they have taught me a lot on what to do when a problem arises. He has also been accessible via phone or text with almost immediate response.
WaterTex Pools, in our opinion has the most knowledgeable, attentive, thorough, and personable pool technician that anyone with a pool could ever hope for. If you own a pool and/or spa and need help, They're your guys!"